We created the Purchase Guarantee Program for your peace of mind.

Cardpool Purchase Guarantee

Cardpool is committed to making our customers happy by offering the highest level of service possible. If you are not satisfied with your Cardpool purchase for any reason, you may return your unused gift card for a full refund. If you purchase any gift card from Cardpool, we guarantee it will be valid at the merchant and to the dollar amount specified on your order. We make such guarantees for up to 100 days from the date of your purchase, up to a maximum of $1000 per customer.

The Cardpool Purchase Guarantee is subject to the terms and conditions in our Terms of Use Agreement.

* Full purchase guarantee program does not apply to electronic gift cards. We guarantee our electronic gift cards will be valid at the merchant and to the dollar amount specified, but cannot accept returns for any other reason due to the nature of the program.

Returning Customers

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Returning Customers

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Amazon.com Logo

If you select the Gift Card option, we will send you an Amazon.com Gift Card via email within 24 hours of receiving your gift cards.

Amazon.com Gift Cards never expire and can be used to shop for millions of items at www.amazon.com, where you can find and discover almost anything you want to buy online at a great price. Amazon.com's huge selection includes products in Books, Electronics, Music, MP3 Downloads, DVD, Home & Garden, Apparel & Accessories, Beauty, and more.

Browse Amazon.com to Learn More

Cash Option

If you select the Cash option, we will send you an a check via USPS First Class Mail within 24 hours of receiving your gift cards.

USPS Mail takes between 3 - 7 days to arrive at most locations.

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Buy Electronic Gift Cards

When you purchase an electronic gift card, we'll email you the gift card number and pin so you can use it online. These electronic gift cards will be emailed to you within 24 hours.

Electronic gift cards cannot be shipped to you and can only be used online, not in physical retail locations.

* We cannot accept returns for electronic gift cards.

Buy Electronic Gift Cards

When you purchase an electronic gift card, we'll email you the gift card number and pin so you can use it online. These electronic gift cards will be emailed to you within 24 hours.

Electronic gift cards cannot be shipped to you and can only be used online, not in physical retail locations.

* We cannot accept returns for electronic gift cards.

Cardpool on iPhone

New - Mobile Gift Cards!

When you purchase a mobile gift card, we'll send you a link to display the gift card on your smartphone. Why choose a mobile gift card?

  • Fastest delivery. Get your gift card within 24 hours.
  • Use at any retail location, just like a plastic card.

Your smartphone must be able to browse web pages. Delivery is free from Cardpool but data rates may apply.

Mobile gift cards cannot be physically shipped to you.
* We cannot accept returns for mobile gift cards.

Cardpool on iPhone

New - Mobile Gift Cards!

When you purchase a mobile gift card, we'll send you a link to display the gift card on your smartphone. Why choose a mobile gift card?

  • Fastest delivery. Get your gift card within 24 hours.
  • Use at any retail location, just like a plastic card.

Your smartphone must be able to browse web pages. Delivery is free from Cardpool but data rates may apply.

Mobile gift cards cannot be physically shipped to you.
* We cannot accept returns for mobile gift cards.

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Electronic Redemption Option

To protect the Cardpool Community against fraudulent activity, gift card sellers are required to keep a valid credit card on file when selling gift cards electronically.

Credit cards will not be charged unless the seller is found to have obtained the gift cards through illegal or fraudulent means or the gift card is used after it has been sold to Cardpool.

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Verifying Gift Card

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