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Frequently Asked Questions

What is Cardpool?

Cardpool is a service that lets customers buy discounted gift cards for up to 35% off or sell gift cards for cash. All orders and transactions include FREE SHIPPING and are covered by our extensive Purchase Guarantee Program.

How does this work?

Cardpool connects all the gift card holders around the world to create a gift card exchange marketplace where customers can buy, sell, or trade their gift cards easily and safely. By gathering all the buyers and sellers in one place, Cardpool helps everyone get exactly what they want, whether its a discounted gift card, a different gift card, or simply cash.

Who am I buying from or selling to?

You are always buying directly from us and selling directly to us. Cardpool buys our gift cards directly from our customers, verifies the authenticity and balance of each gift card, and holds on to them until a buyer is found. Even though we may never find a buyer for a given gift card, we pay sellers within 24 hours of receiving their gift card.

Why should I use Cardpool?

Cardpool offers a simple, safe, and convenient way of buying or selling gift cards. We exclusively carry hassle-free gift cards that have NO FEES and NO EXPIRATION, securely process every gift card transaction, validate the value of every gift card, and offer an unprecedented and industry leading Purchase Guarantee Program to give our customers the ultimate peace of mind.

We are so confident you'll enjoy our services that if you are unsatisfied for any reason, we will be happy to refund your purchase.

Learn more about our Purchase Guarantee Program.

Who are you?

A passionate team that is dedicated to helping everyone save money. Learn more about us.

Designated trademarks and brands are the property of their respective owners. Use of this website constitutes acceptance of Cardpool.com's Privacy Policy and Terms of Use.

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Check Cardpool Gift Card Balance

If you select the Gift Card option, we will send you an Amazon.com Gift Card via email within 24 hours of receiving your gift cards.

Amazon.com Gift Cards never expire and can be used to shop for millions of items at www.amazon.com, where you can find and discover almost anything you want to buy online at a great price. Amazon.com's huge selection includes products in Books, Electronics, Music, MP3 Downloads, DVD, Home & Garden, Apparel & Accessories, Beauty, and more.

Browse Amazon.com to Learn More

If you select the Cash option, we will send you an a check via USPS First Class Mail within 24 hours of receiving your gift cards.

USPS Mail takes between 3 - 7 days to arrive at most locations.

Importing Contacts

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(This may some time if you have a lot of contacts)

Let us know what merchant we should accept! We'll email you as soon as we start accepting them.

Paper Gift Cards!

Paper Gift Cards are like regular gift cards except they are printed on paper instead of plastic. Paper Gift Cards can be used both online and in retail, just like a regular plastic gift card. These gift cards will be physically mailed to you.

Paper Gift Cards!

When you purchase an electronic gift card, we'll email you the gift card number and pin so you can use it online. These electronic gift cards will be emailed to you within 24 hours.

Electronic gift cards cannot be shipped to you and can only be used online, not in physical retail locations.

* We cannot accept returns for electronic gift cards.

When you purchase an electronic gift card, we'll email you the gift card number and pin so you can use it online. These electronic gift cards will be emailed to you within 24 hours.

Electronic gift cards cannot be shipped to you and can only be used online, not in physical retail locations.

* We cannot accept returns for electronic gift cards.

New - Mobile Gift Cards!

When you purchase a mobile gift card, we'll send you a link to display the gift card on your smartphone. Why choose a mobile gift card?

Fastest delivery. Get your gift card within 24 hours.
Use at any retail location, just like a plastic card.

Your smartphone must be able to browse web pages. Delivery is free from Cardpool but data rates may apply.

Mobile gift cards cannot be physically shipped to you.
* We cannot accept returns for mobile gift cards.

New - Mobile Gift Cards!

When you purchase a mobile gift card, we'll send you a link to display the gift card on your smartphone. Why choose a mobile gift card?

Fastest delivery. Get your gift card within 24 hours.
Use at any retail location, just like a plastic card.

Your smartphone must be able to browse web pages. Delivery is free from Cardpool but data rates may apply.

Mobile gift cards cannot be physically shipped to you.
* We cannot accept returns for mobile gift cards.

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To protect the Cardpool Community against fraudulent activity, gift card sellers are required to keep a valid credit card on file when selling gift cards electronically.

Credit cards will not be charged unless the seller is found to have obtained the gift cards through illegal or fraudulent means or the gift card is used after it has been sold to Cardpool.

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Select type of cards	PhysicalPlastic gift cards; Shipped to you. ElectronicRedeemable online only; Emailed to you. MobileExclusively for iPhone & Android.
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